Maintenance & Support
Keep your product running at its best
Launching is just the beginning. Software needs ongoing care — security patches, performance tuning, dependency updates, and feature improvements. We offer flexible support plans so your product stays fast, secure, and up to date without needing a full-time team.
How we approach it
24/7 Monitoring
Uptime monitoring, error tracking, and performance dashboards. We catch issues before they become outages — often before your users notice.
Security Updates
Regular dependency updates, security patches, and vulnerability scans. Keeping your application safe from known exploits and emerging threats.
Performance Tuning
Ongoing optimization of load times, database queries, and resource usage. A fast site means better user experience and better SEO rankings.
Feature Enhancements
Need to add a new feature or tweak an existing one? Your maintenance plan includes a monthly development hours budget for improvements.
Bug Fixes
Critical bugs get same-day attention. Non-critical issues are triaged and resolved within your sprint cycle. No issue falls through the cracks.
Quarterly Reviews
Every quarter we review your application's health, performance trends, and recommend proactive improvements before problems arise.
What we deliver
Common questions
How much does a maintenance plan cost?
Plans start at $500/month for basic monitoring and updates. Plans with included development hours for feature work start at $1,500/month. We'll recommend the right plan based on your application's complexity.
Can you maintain a site you didn't build?
Yes. We'll start with a codebase audit to understand the current state, then take over maintenance. If the code needs significant cleanup, we'll recommend that first.
What's your response time for critical issues?
Critical issues (site down, security breach, data loss) get same-day response. Standard issues are addressed within 1-2 business days.
Can I cancel anytime?
Yes. Our maintenance plans are month-to-month with 30 days notice. No long-term contracts. We keep clients by delivering value, not by locking them in.