Question 1

How does the onboarding process work?

Accepted Answer

It starts with our Get Started wizard — you answer a few questions about your project, and we generate a custom Statement of Work with timeline, deliverables, and pricing. Once approved, you get access to your client portal where you can track everything.

Question 2

How long does a typical project take?

Accepted Answer

It depends on scope. A landing page takes about 2 weeks, a business website 4–6 weeks, and a full web application or e-commerce platform 8–12 weeks. We'll give you a precise timeline in your SOW.

Question 3

What happens after the project launches?

Accepted Answer

Every project includes a post-launch support period (7–30 days depending on scope). After that, we offer ongoing maintenance and support plans to keep your product running smoothly.

Question 4

Can I request changes during the project?

Accepted Answer

Absolutely. Each phase includes review cycles with revision rounds. If you need changes beyond the original scope, we'll discuss it transparently and handle it through a simple change order.

Question 5

How much does a project cost?

Accepted Answer

Pricing is project-based and depends on scope, features, and complexity. Landing pages start at $1,000, business websites from $5,500, and full platforms from $15,000+. You'll see exact pricing in your custom SOW.

Question 6

What are the payment terms?

Accepted Answer

We use milestone-based payments — typically 50/50 for smaller projects and 30/25/25/20 for larger ones. You never pay 100% upfront.

Question 7

Do you offer monthly payment plans?

Accepted Answer

For larger projects, we can discuss payment plans. Reach out and we'll find a structure that works for both sides.

Question 8

What technologies do you use?

Accepted Answer

We use modern, battle-tested tools: React, Next.js, TypeScript, Tailwind CSS, Node.js, and PostgreSQL among others. We choose the best stack for your specific needs.

Question 9

Do I own the code?

Accepted Answer

Yes. You get full source code ownership upon project completion. It's your code, your IP, no strings attached.

Question 10

Will my site be mobile-friendly?

Accepted Answer

100%. Every project we deliver is fully responsive and tested across desktop, tablet, and mobile devices.

Question 11

Do you handle hosting and deployment?

Accepted Answer

Yes. We set up your hosting, domain, SSL, and deployment pipeline as part of the project. We recommend modern platforms like Vercel or AWS depending on your needs.

Question 12

What is the client portal?

Accepted Answer

It's your command center for managing projects with us. Track progress, view milestones, message your team, review deliverables, and manage invoices — all in one place.

Question 13

How do I get access to the portal?

Accepted Answer

You'll create your portal account as the final step of our onboarding wizard. It's instant — no waiting for manual setup.

Question 14

Can my team members access the portal?

Accepted Answer

Yes. You can invite team members to collaborate on projects, review deliverables, and communicate with our team.

Frequently Asked Questions

Process

Pricing & Payment

Technology & Deliverables

Client Portal